Key Accounts Manager – Copperbelt and Central Region – Syngenta

Description

Role purpose

• To achieve sales and market share targets with key accounts within the assigned area.
  • KAM focus: Growers/commercial farms, selected Distributors
• Collect payment by due date for goods sold
• Regularly collect and report Grower and Distributor data and insights via SFDC
• Provide real time market intelligence
• Provide advice, technical support and training to key customers and influencers
• Work closely with the marketing team to implement campaigns, monitor effectiveness, and adjust as required.
• Create plans on how to achieve set targets. Coordinate and manage demo trials
• Hold critical internal and external crop expertise across a range of agronomic and market conditions
• Act as key contact / interface for all Syngenta businesses to customer.

Accountabilities

• Create demand with assigned key accounts for Syngenta products according to relevant marketing campaigns and in line with set sales targets.
• Organize relevant technical trainings, workshops, seminars, webinars for Growers and Distributors.
• Use SFDC as a core tool supporting sales process in Syngenta, including regularly capture own sales activities, opportunities & sales plans for assigned accounts.
• Prepare account plans for assigned strategic key accounts.
• Contribute to distributors sales budgeting, forecasting processes and payment collection.
• Participate on prospection and creation of new channel partners.
• Build solid and professional relationship, based on recognized expertise and trust, with key customers, influencers & local authorities.
• Set up and follow up demo trials to build deep understanding of Syngenta product offers to maximize the impact of product launches.
• Collaborate with Head of Commercial Sales, for the development and implementation of tactical business plans for key accounts that include innovative and sustainable offerings, sales growth targets, and strategic alignment to Syngenta.
• Collects relevant customer and competitive information and communicates it to internal stakeholders as necessary.
• Work closely with customer service to handle and process customer complaints, take action to prevent further complaints.
• Active participation and engagement in digital content creation process (posts themes, texts, testimonials).
• Always act in full compliance with the company’s policies, procedures & code of conduct.

Qualifications

Knowledge, experience & capabilities

• Degree in Agronomy or related field
• Knowing the commercial farmers in Kabwe and Copperbelt
• Deep knowledge of agri business market
• In depth technical knowledge of crop protection products
• Commercial experience 3 – 5 years
• Delivers distinctive value proposition to key accounts
• Ability to understand customers’ needs, challenges, and opportunities and to bring solutions that address them better than competitors
• Selling and negotiation skills are well developed

Primary Location

Zambia

Other Locations

ZMB-Lusaka-Lusaka, ZMB-Lusaka

Job

Sales