Confidential Secretary (ZRA06)
Zambia Revenue Authority
Job Description
The job holder will be responsible for providing secretarial and administrative services to the assigned office to ensure the office operates efficiently and effectively towards meeting set objectives.
Responsibility:
MAIN DUTIES/ACCOUNTABILITIES
• Types letters of a routine nature or based on precedent from the Director, and departmental team;
• Receives, sorts out all confidential and urgent correspondence from within and outside the Authority for the Director’s attention;
• Ensure that the filing index is up to date and always maintain effective filing;
• Maintains a high standard of housekeeping in the Director’s office;
• Maintains an appointments diary, and reminds the Director in good time of the appointments.
• Receives emails from operating divisions as well as clients and attends to them accordingly.
• Attends to all general enquiries for the Director to facilitate good communication and dissemination of information;
• Organises and administers the office of the Director and coordinates delegation of functions and assignments by the Director to other Departmental staff;
• Maintains good customer care relationship with external and internal customers;
• Serves as a link between the Director’s office and other divisions by effectively keeping communication lines open.
MINIMUM REQUIREMENTS
• Grade Twelve (12) School Certificate or General Certificate of Education Equivalent;
• Personal Secretarys Certificate with minimum Shorthand speed of at least 100 wpm and 55 wpm Typing;
• Diploma in Secretarial/Management Studies/Business Studies or Advanced Certificate in Secretarial or equivalent;
• Degree in Business Studies, Business Administration or any Business Course will be an added advantage; and
• Minimum of five (5) years relevant work experience serving in a high level management office
OTHER SKILLS AND ATTRIBUTES
• Good interpersonal skills;
• Good communication and presentation skills;
• Ability to produce high quality documents;
• Highly developed customer relations skills;
• Personal organization skills; and
• High integrity levels and confidentiality.
• Good communication and presentation skills;
• Ability to produce high quality documents;
• Highly developed customer relations skills;
• Personal organization skills; and
• High integrity levels and confidentiality.
Experience : 5.0 Year(s)
No. of Position : 5
Job Opening date : 01-Oct-2020
Job closing date : 15-Oct-2020
